Telefónica Germany has renewed their contract with PiceaSwitch™ to enhance cooperation and product usage to more than 400 O2Shops and Partnershops in Germany. PiceaSwitch™ supports Telefónica’s strong customer focus by offering a solution to transfer customers’ complete user data to a new smartphone. The agreement includes unique Web tools for business owners to follow up and analyze the product usage at real time.
“We are happy to continue our cooperation with Telefónica Germany. It proves our high class customer service and support,” said Jyri Roselius, Piceasoft CEO. ”By rolling out PiceaSwitch to even more shops in Germany, we will continue to deliver a great customer experience to the O2 customers,” said Heikki Tarvainen, VP Marketing at Piceasoft.
About Piceasoft Ltd
Piceasoft is an innovative and agile software company developing products to simplify people’s mobile life, established in 2012. Company provides computer and Cloud solutions for retail sector and consumers: once buying a new smart device, the precious data from the old device is transferred safely, available immediately in the new device, and erased from the old phone to recycle it. Solutions also include phone analyses for repair and buyback.
PiceaSwitch™ allows transferring all personal data from old to new phone as well as backup/restore; with PiceaDiagnostics™ service centers and repair shops can save money by finding No-Fault-Found (NFF) causes on the spot as well as estimate the value of phone for recycling; PiceaEraser™ is a software product that enables safe disposal, reuse or resale of mobile devices by permanently erasing all the sensitive user and system data.