Piceasoft and Bigfix Gadget Care Llp (Bigfix.in), a fast-growing care network operating across India, have signed an agreement to deploy PiceaServices software in Bigfix E-care centers that offer a complete range of repair services for smartphones. Bigfix deploys PiceaServices software in its repair outlets in 12 major cities in India including Chennai, Bangalore, Delhi and Mumbai and provides Piceasoft certified repair diagnostics to all mobile device customers.
PiceaServices applications enable excellent service for care center customers. When the mobile device is brought to service, PiceaServices Diagnostics is used for fast and easy diagnostics to analyse the device condition and need for repair.
PiceaServices Diagnostics enables fully automated, user-assisted test cases, and software analysis within 2-3 minutes per device. Content can be transferred to a new phone with PiceaServices Switch and all personal data from the old device can be securely erased with an ADISA certified PiceaServices Eraser.
Once the mobile device has been repaired, PiceaServices Diagnostics certificate is given to the customer to verify and prove that the device is working properly. The Diagnostics certificate is generated based on performing diagnostics again to ensure the repaired device is fully functioning.
“We chose Piceasoft software after extensive testing and found it to be reliable and good fit for our purpose and the Indian market. Key selection criteria for us was to be able to offer our mobile device customers certified repair diagnostics using an easy-to-use solution from a trustworthy supplier,” says Umamaheswaran Dhananjayan, CEO of Bigfix.in.
“We are delighted that Bigfix.in has selected Piceasoft to provide services to their mobile device customers. This proves that PiceaServices scale well and meet also the needs of emerging markets,” says Pasi Pihlman, VP of Sales at Piceasoft.
For any inquiry about Piceasoft please contact:
Jyri Roselius CEO, Piceasoft Ltd
Mobile: +358 40 530 2601
About Piceasoft Ltd
Piceasoft is a Finnish company, located in Tampere. Since it was founded in 2012, Piceasoft has created a unique set of software solutions to cover the whole lifecycle of mobile devices. These solutions create new business opportunities and enable a cost-efficient service for mobile operators and retail chains. Our innovative products are disrupting mobile device buyback, repair and recycling business. Our software products are easy to use and offer added value to the end user, which means better ROI and user satisfaction. In short, we promise to Simplify Your Mobile Life.