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How to efficiently process a large number of mobile devices

Mobile device refurbishers, recyclers, and trade-in vendors processing a large number of used mobile devices look for operational efficiency and ease of use. There are several ways in which efficiency at recycling hubs can be optimized. Using an efficient mobile device solution is one of them.

Picea® Volume is designed to be a flexible and easy-to-use solution that makes recycling multiple mobile devices more efficient.

Here are a few ways how efficiency can be further improved.

  • Get instant visibility for incoming trade-ins
  • Provide accurate trade-in valuations
  • Streamline workflows to save time and effort
  • Run comprehensive diagnostics for mobile devices
  • Optimize device handling with automation
  • Securely erase device data for consumer peace of mind
  • Customize workflow management

PiceaVolume

Get visibility to incoming trade-ins

When consumers trade in their smartphones at the point of sale, the traded devices end up in recycling centers, where devices are refurbished and resold back to the second-hand market. The faster and more efficient the process, the faster reselling of devices and revenue generation.

Piceasoft provides comprehensive solutions for device trade-in at the point of sale and device refurbishing at warehouse facilities. Picea® Online is an all-in-one platform that offers mobile device trade-in services at the point of sale, while Picea® Volume streamlines the recycling process for multiple mobile devices.

When the PiceaOnline platform is used for device trade-in on an e-commerce site or devices are traded at the point of sale, recyclers can ensure that the devices are diagnosed and device locks are already removed before devices are received at the warehouse. Details of traded device information are recorded in PiceaOnline reporting in the PiceaOnline configuration tool and immediately available to the recycling partner.

This means recyclers are aware of the condition of traded devices even before they arrive at the warehouse, allowing for even faster resale.

Utilizing criteria such as make and model recognition, device diagnostics, and grading at the point of trade-in ensures accuracy and fairness in trade-in values, fostering trust, satisfaction, and transparency while minimizing disputes for all parties involved.

Save time and effort with efficient workflows

PiceaVolume provides:

  • make-model recognition
  • device diagnostics
  • secure content wipe in one user flow

The process can further be streamlined by configuring the workflows to fit the recycler’s own process and to perform only the necessary operations for the devices. This makes the operator’s job easier and more efficient. With flexible integration options and APIs, the solution is easy to integrate into the ERP or CRM system.

Automatic user account detection

Piceasoft solutions detect active user accounts and ensure the devices can be reused. Ideally, all user accounts and locks are removed before receiving the devices at the recycling facility.

PiceaVolume also supports automatic user account detection, such as: Find My checks on Apple iOS/iPadOS, Google account checks on Android devices, Samsung account checks on Samsung’s Android devices, and Huawei account checks on Huawei’s devices without Google services, and Xiaomi account checks in Xiaomi devices.

Identification of operator-targeted devices

It is also possible to identify mobile devices targeted for specific operators and detect operator variants of Samsung, Huawei, and Apple devices. When the trade-in vendor can identify the operator to whom the software variant is customized, they can also offer to resell the devices to the same operator and get a better value from the device.

Automatic and extensive mobile device testing

Diagnostics provides automatic and extensive mobile device testing. You can set the order of test sets in Volume workflows to meet your own needs. For example, you can select which test sets are run in priority order, especially when you want to specify that some specific faults found in devices cause testing to stop. For instance, when diagnostics detect a broken button, diagnostics testing can be stopped based on the failure, and the device can be moved to the repair line.

PiceaVolume supports more than 70 fully automated and user-assisted test cases. Also, visual inspection and grading can be performed to complement the device condition analysis.

Data erasure

PiceaVolume provides a robust suite of data erasure (data sanitization) options, crucial for meeting compliance standards. Users can choose from a range of data-sanitization methods to suit their needs.

  • High-Speed Erasure: With PiceaVolume, you can erase up to 500 Android and 1000 iOS devices per hour using just one PC.
  • Workflow Efficiency: This capability not only expedites your device processing workflow but also leads to tangible cost savings.
  • Data Sanitization: Multiple methods of secure data sanitization are available, ensuring that all personal information is irretrievably removed, in line with EU and U.S. compliance requirements.

Ensure peace of mind with certified data erasing

By leveraging PiceaVolume’s data wiping and sanitization features, you can significantly bolster your data security measures while improving operational efficiency.

ADISA-certified Piceasoft erasing technology ensures that no personal user data remains on mobile devices and that the devices can be reused with complete peace of mind. The solution complies with data protection regulations such as NIST, EU GDPR, and R2.

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Enhancing Workflow Efficiency Through Automated Activation

Automated tasks in the device processing workflow not only expedite the process but also significantly reduce the likelihood of human errors.

Automation Features for Android Devices Activation

  • NFC-Enabled Activation: By using NFC tag activation in Volume, Android devices can be automatically activated and enabled for USB debugging.
    • Time-Savings: This feature can reduce the setup time by up to 90%.
    • Increased Throughput: A faster setup allows operators to process more devices per hour, thereby saving labor costs.
    • Ease of Training: Since the setup is standardized across all Android models, operator training becomes much easier.

Automation Features for Apple iOS Devices Activation

  • Wi-Fi Activation: Apple devices can be seamlessly set up via automated Wi-Fi activation, eliminating multiple manual steps for the operator.
  • App Trust Authentication: The platform also features automatic iOS app trust authentication, making the diagnosis of iPhones and iPads more straightforward and quicker for operators.

By incorporating these automated features into your workflow, you significantly improve operational efficiency and cost-effectiveness.

Customize the workflow to fit your needs

Volume workflows can be managed and customized through the Product Management Console (PMC) where the settings can easily be configured per each installation. With 24/7 real-time access, this unified web-based portal gives you control when it suits you the best.

 

PiceaVolume - UI

If your business seeks to streamline mobile device processing, PiceaVolume offers a reliable and stable solution for IT Asset Disposal (ITAD) companies, refurbishment centers, and repair facilities.

We offer you a fully functional trial of our products so you can try them yourself. Request your trial from here.

About Piceasoft

Located in Tampere, Finland, and founded in 2012, Piceasoft creates new business opportunities within the mobile device circular economy. Our ever-expanding platform and ecosystem powers companies at all levels to offer mobile device trade-in, support, repair, and recycling services. Working with customers and partners in over 70 countries, our platform provides a single solution for businesses to introduce new services and revenue streams while reducing e-waste and promoting sustainability.