Piceasoft and Kotsovolos, a leading electronics chain in Greece, have agreed to expand its range of Picea® Services by adding Trade-In and OnTheFly solutions into Kotsovolos’ services portfolio. Kotsovolos has 94 stores in different regions of Greece and is a member of the Dixons Carphone Group.
Kotsovolos has previously deployed PiceaServices point of sale applications to provide value-added services to its customers. By adding Piceasoft’s Trade-In and OnTheFly solutions, Kotsovolos can offer new services to its mobile device customers across various consumer touchpoints to support its sales targets and omnichannel customer experience ambitions.
“In order to achieve and maintain success in today’s retail world, it is becoming ever more important to meet consumer expectations in physical and digital channels. With Piceasoft’s OnTheFly solutions we can further elevate customer experiences across online channels and offer the best of both worlds”, says Dimitris Kyriakou, Commercial Services Manager, from Kotsovolos.
Piceasoft’s Trade-In solution provides accurate and fair trade-in value for pre-owned mobile devices and is specifically targeted at retail stores, offering online or in-store mobile device buyback services. Piceasoft’s OnTheFly is the innovative platform to digitalize consumer’s user journey and realize new business models. The complete Piceasoft portfolio enables Kotsovolos to provide a true omnichannel experience for consumers.
“A greater number of channels help Kotsovolos to offer better interaction with its mobile device customers. We are also very pleased to expand our co-operation as it is an absolute sign of confidence to our omni-channel offering and ability to create new revenue opportunities with our solutions,” says Pia Kantola, Piceasoft CEO.
About Piceasoft Ltd
Piceasoft is a Finnish company, located in Tampere. Since it was founded in 2012, Piceasoft has created a unique set of software solutions to cover the whole lifecycle of mobile devices. These solutions create new business opportunities and enable a cost-efficient service for mobile operators and retail chains. Our innovative products are disrupting mobile device buyback, repair, and recycling business. Our software products are easy to use and offer added value to the end-user, which means better ROI and user satisfaction. In short, we promise to Simplify Your Mobile Life.