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Process more devices in less time using Volume Workflows

When used mobile devices are bought back via trade-in programs, the old devices end up at a device processing facility through which a phone is analyzed, repaired, refurbished, and resold back to the second-hand phone market. Companies processing a large number of used devices look for operational efficiency and ease of use.

In our earlier blog, we wrote about the ways how efficiency can be optimized at recycling hubs by using an efficient mobile device solution, such as Picea® Services Volume. The Volume increases the efficiency of the mobile device recycling process and helps to save time and effort by processing multiple devices simultaneously with a highly efficient workflow.

How do you get more done in less time?

The answer is to use a feature called Workflows. PiceaServices Volume provides make-model recognition, device diagnostics and secure content wipe in one user flow. This workflow can be configured and customized to meet your specific needs. You can define which device checks and diagnostics tests are performed and which erasing methods are used to securely erase the device content. This ensures that only necessary operations are performed for the devices, which helps to save time.

Manage settings centrally

Instead of managing and changing the device processing steps locally, PiceaServices Volume allows recycling center managers or admins to centrally manage and customize workflows from a single workstation. As an admin, you can configure the workflow through the ease-to-use Product Management Console (PMC). Alternatively, you can use Configuration API, which can be integrated into your ERP or CRM system.

Volume users can select and optimize each processing scenario from the pre-defined configurations. This makes device processing tasks faster and easier.

Choose preferred operations for each scenario

You can configure optimal workflows for each scenario or device batch. Verify within Volume ensures the devices can be reused by checking for active device locks, inserted SIM, or Memory cards and against GSMA Device Check™. You can choose which checks are being performed based on the device make and model or operating system.

A similar option applies to the device diagnostics and secure data erasing. For example, you may want to diagnose the condition of certain phone models, but not erase their content. Or vice versa. You may want to erase the content of certain types of phones, but not diagnose the condition of those devices. Or you may want to perform certain test cases for certain phone models only or a limited number of tests for older mobile device models.  All this can be defined in Workflows.

Set the best test case order for device condition analysis

Diagnostics provides automatic and extensive mobile device testing, including device grading with minimum human interaction. It features fully automated, user-assisted test cases, and software analysis within 2-3 minutes per device.

You can change the order of test sets in Volume workflows to meet your own needs. For example, you can select which test sets are run in priority order especially in cases when you want tests to stop on failures.

Alternatively, you may want to give top priority to the battery test, for example, and run it first. This can be useful in cases when a battery is of poor quality. In this case, it makes no sense to run diagnostics tests at all, but rather send the device to have its battery changed. Once the device is returned from the service, you can use a specific configuration with selected test cases only to quickly verify the condition of the device.

Finally, you can ensure peace of mind by securely erasing the device content. You can choose the preferred erasing method separately for Android and iOS devices in Workflows.

Are you interested in deploying PiceaServices Volume and define optimal workflows to support your processes? If so, contact us at sales@piceasoft.com

To learn more visit:
Website: PiceaServices Volume – Piceasoft
LinkedIn: https://www.linkedin.com/company/piceasoft
Twitter: https://twitter.com/piceasoft

About Piceasoft Ltd
Piceasoft is a Finnish company, located in Tampere. Since it was founded in 2012, Piceasoft has created a unique set of software solutions to cover the whole lifecycle of mobile devices. These solutions create new business opportunities and enable a cost-efficient service for mobile operators and retail chains. Our innovative products are disrupting the mobile device buyback, repair, and recycling business. Our software products are easy to use and offer added value to the end-user, which means better ROI and user satisfaction. In short, we promise to Simplify Your Mobile Life.