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Piceasoft Trade-In solution now boosted with Alchemy platform

Piceasoft and Alchemy, a trade-in platform provider for telecom operators and retail stores, have agreed that Alchemy integrates Piceasoft Trade-In solution with their trade-in pricing and product catalog and marketplace. Alchemy excels in all aspects of value creation, operational excellence and financial solutions within the mobile device ecosystem including multi geography retail and operator trade-in programs.

The co-operation between Piceasoft and Alchemy creates unique opportunities for mobile retailers to easily deploy buyback programs to generate new revenue streams. With PiceaTrade-In, operator and retail stores can leverage Alchemy as their recycling vendor who is committed to purchasing and processing the traded devices.

Piceasoft Trade-In solution enables Alchemy to define the diagnostics test cases to analyse the mobile device condition in order to provide accurate trade-in value. The in-store Trade-In application performs automated device verification and diagnostics tests accordingly and quotes the trade-in value. This ensures fair and accurate price both for the consumer and the store and decreases significantly the variance in device grading.

In order to provide seamless end-to-end upgrade process, the customer data can be transferred to a new device with PiceaSwitch and the old device can be securely wiped to comply with the GDPR using PiceaEraser.

The flexibility and innovation by Piceasoft as well as their proven success in the stores of leading telecom operators and electronic retail chains were important factors in the decision-making process.

“We partner with Piceasoft due to their track record in retail stores and capability to offer innovative solutions for efficient omnichannel trade-in programs. We can use our combined expertise to streamline the end-to-end trade-in experience and help retailers to deliver world-class trade-in programs”, says Gary Noone, Director of Operations at Alchemy.

“We are excited to work with Alchemy. This collaboration benefits specifically our mobile retail customers offering trade-ins and helps them to create new services and increase customer loyalty and retention”, says Pasi Pihlman, VP of Sales at Piceasoft.

For further information please contact:

Pasi Pihlman, VP of Sales, Piceasoft
Mobile: +358 44 944 5349

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About Piceasoft Ltd
Piceasoft is a Finnish company, located in Tampere. Since it was founded in 2012, Piceasoft has created a unique set of software solutions to cover the whole lifecycle of mobile devices. These solutions create new business opportunities and enable a cost-efficient service for mobile operators and retail chains. Our innovative products are disrupting mobile device buyback, repair and recycling business. Our software products are easy to use and offer added value to the end user, which means better ROI and user satisfaction. In short, we promise to Simplify Your Mobile Life.