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Success Stories

Success Stories

Customer References

  • All
  • Operators
  • Retailers
  • Trade-In
  • Repair
  • Recycling, Logistics & IT Services

Operators

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PiceaOnline Mobile SDK enables customers to perform device health checks quickly and easily.

Branko B., Consumer Marketing and Products Director at Yettel Bulgaria.
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With Piceasoft’s POS solution in use across Turkcell stores, customers enjoy fast, seamless, and reliable support for their mobile devices every day!

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PiceaSwitch offers added value to our in-store customers.

Birgit Fortis, Senior Project Manager Planning, Transformation & Multichannel Management, Telefónica Germany
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Piceasoft was selected to impact digital lives of our customers globally.

Mikael Gustavsson, Implementation Manager, Telenor
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ADISA Certified PiceaEraser ensures mobile devices can be reliably erased in the store.

Janne Paldanius, Procurement and Logistics Manager, DNA
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PiceaSwitch and PiceaEraser helps to increase customer satisfaction in the Nordics.

Ibrahim Timraz, Aftersales Manager, Telia
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The fastest and easiest solution on the market improves our customer experience.

Adrian Kobler, Project Manager, Swisscom
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Best value for our business and customer focused way of operation.

Harald Rulo, After Sales Manager, Vodafone Netherlands
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They offer complete range of software tools to enhance customer service and experience.

Christoforos Bozatzidis, Retail Sales, Marketing & Development Director, WIND Hellas

Retailers

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Rigorous testing in actual shop environment convinced us

Ove Lyngøy, Commercial Services Development Manager, Elkjøp Nordic
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We needed an efficient and user-friendly solution that could take our services for mobile device customers to the next level.

Carsten Funke, Managing Director, expert Handels GmbH
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With Piceasoft’s OnTheFly solutions we can further elevate customer experiences across online channels.

Dimitris Kyriakou, Commercial Services Manager, Kotsovolos
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Most competitive, most reliable and the fastest software on the market.

George Kostopoulos, Services Operations Manager, Kotsovolos – part of the Dixons Group.
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Because of good experiences with Switch we expanded the usage of PiceaServices

Juha-Mikko Saviluoto, Sales Director, Power
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We chose Piceasoft due to their flexibility and outstanding support.

Marios Tempos, Head of Logistics & Service Operations, Public
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We’re confident PiceaSwitch will have a positive impact on customer loyalty, higher retention and increased revenues.

Mustafa Çelik, IT Infrastructure Manager, Teknosa
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PiceaServices boost the sale of value added services

Unieuro S.p.A

Trade-In

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We partner with Piceasoft due to their track record in retail stores and capability to offer innovative solutions.

Gary Noone, Director of Operations, Alchemy
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We quickly realized Piceasoft is the partner we can rely on.

Daniel Kramer, European Director, Belmont Trading
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Capability to adapt our specific requirements to their solution convinced us.

Mark Harrison, CEO, CMR
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Piceasoft quality products will lead our diagnostics, erasure and device assurance processes to the next phase.

Peter Oertlin, Recommerce AG
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We wanted to co-operate with an agile and innovative company to support our ambitions to expand into new markets.

Martin Vago, Site Manager, Replace
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We found PiceaServices Volume to be a flexible and easy-to-use solution that makes device processing more efficient.

David Mignot, Co-Founder, YesYes

Repair

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PiceaDiagnostics will be part of our process to enhance customer confidence of our second-hand device sale.

Dario Lorenzi, CEO, Bauxite
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We found Piceasoft software reliable and good fit for our purpose and the Indian market.

Umamaheswaran Dhananjayan, CEO, Bigfix.in
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With PiceaServices we can meet the needs of today’s mobile device repair customers who expect quick and transparent service.

Georg Dis, CEO, DIS-CONNECT
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We chose Piceasoft solutions to enhance productivity and efficiency of mobile phone repairs.

Victor Fauvel, Operations Director, Point Service Mobiles
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We wanted a fast and easy-to-use solution for our service repair line. After trialing several solutions, Piceasoft was the obvious choice for us.

Michel de Kramer, Service Manager, ZES

Recycling, Logistics & IT Services

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PiceaServices are a vital part of our daily operations in providing high-quality service to our customers.

Erkan Ayserer, CTO, D4B
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PiceaServices Volume complements Kuusakoski’s comprehensive and expanding data security services.

Timo Kuusakoski, Business Development Director, Kuusakoski
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We wanted a fast and user-friendly solution and selected PiceaServices Volume due to its scalability and fit for our purpose.

Johan Lundberg, Key Account Manager at PostNord TPL AB

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500 Technology Fast500 2019 EMEA
GSMA
Co-funded by the Hoizon 2020 programme of the European Union