PiceaOnline for Mobile Network Operators: Grow Your Business

Grow Your Business

End-to-end trade-in, self-support, warranty & repair and insurance services, accessible via mobile, online & in-store.

The all-in-one platform takes less than 24 hours to launch your services and connects you to a circular economy with multiple partner integrations.

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Benefit From:

New services, revenue streams & upsell opportunities
Improved customer experience & in-store productivity
Off-the-shelf plugin for major e-commerce platforms
Increased customer loyalty & retention
Sustainable business growth

Trade-In

Take your trade-in service to the next level with optimized end-to-end processes & partner integrations
Independently create & customize trade-in experiences & processes
Increase profitability by using AI to reduce variance in device valuation
Attract consumers by offering the highest trade-in value through multiple trade-in vendors
Improve your conversion rate by providing consumers with immediate & guaranteed trade-in offers
Easily create innovative campaigns to drive consumer acquisition & retention for increased subscription sales & revenue
Further engage customers & boost device sales with OEM campaigns
Set your own dashboards for analytics & follow up on KPIs for continuous improvement

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Key Features:

Campaign creator to increase subscription sales (ARPU)

Automatic device identification & AI-driven diagnostics

Data transfer & secure erasure

Automatic & customizable contract creation

Select your own trade-in prices or connect with an integrated trade-in vendor

Apply your existing device grading criteria or create a new one

Self-Support

Enhance your service experience to improve efficiency & increase customer satisfaction
Rationalize your support process by offering easy-to-use pre-screening tools for consumers
Provide immediate remedies & offer repair, trade-in, and other promotions
Save costs by avoiding NFF cases
Increase brand loyalty with a useful self-support tool

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Key Features:

Easy-to-deploy plugin for your website

Automatic device identification & AI-driven self-diagnostics

Track & continue support cases from other channels

Warranty & Repair

Optimize your warranty & repair services to increase customer satisfaction
Efficiently identify critical repair requirements & avoid NFF cases
Easily determine if a device is under warranty & verify eligible faults
Identify the need for repair on the component level & offer out-of-warranty component replacements
Connect with repair service providers to offer instant & accurate costs

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Key Features:

Automatic device identification & AI-driven diagnostics

Connect with repair service providers

Provide immediate remedies to customers

Insurance

Connect with insurance service providers to generate new revenue opportunities within the same platform
Identify out-of-warranty devices & upsell insurance for new & refurbished devices
Create a campaign for regular device health checks to adjust insurance premiums

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Key Features:

Improve service experience with automatic device identification & AI-driven diagnostics

Connect with insurance service providers

Establish a new sustainable revenue stream

Mobile Network Operators