Picea® Diagnostics

Experience a quick and easy mobile device diagnostics process. Analyze the device condition and identify device hardware and software issues. Get a full audit trail to verify the device’s condition before and after the repair.

Mobile Network Operators

1Avoid No Fault Found (NFF)
2Solve phone issues quickly and increase customer satisfaction, avoiding unnecessary service breaks
3Cost savings when the potential issues can be solved without repair

RECYCLERS & TRADE-in VENDORS

1Conduct quick, multi-channel diagnostics to avoid taking in faulty phones and NFF cases.
2Gain assurance in a phone's full functionality before resale.
3Build customer confidence through providing a trusted service.

Comprehensive Diagnostics

Diagnostics provides automatic and extensive mobile device testing, with minimum human interaction. It features fully automated, user-assisted test cases, and software analysis within 2-3 minutes per device. Diagnostics helps retail stores avoid No Fault Found returns and unnecessary repair center deliveries.