Nowadays, consumers demand services with best-in-class customer experiences, which are easy and convenient to access across all touchpoints. B2B customers, such as operators, retailers, and insurance companies are responding to these consumer needs by introducing omnichannel customer experiences to drive revenue growth and customer loyalty. To help customers meet these needs, Piceasoft introduces Picea® Services Mobile.
PiceaServices Mobile enables B2B customers to quickly implement and easily promote mobile services for consumers and, for example, do a device health check, trade-in, and purchase or claim insurance via their mobile device. The solution enables B2B customers to attract consumers to initiate the service anytime and anywhere, and to connect consumers to omnichannel user journeys in order to drive them to a store or a website to complete the service.
PiceaServices Mobile allows B2B customers to create a branded service in just a few minutes using the easy to use web-based PiceaServices Management Console (PMC). B2B customers can select which phone identification methods and device diagnostics tests are performed on consumer’s mobile and customize texts and branding for the service. The service will generate a link or a QR code that can be used anywhere in the marketing campaigns, such as online advertising, newspapers, emails, or social media, in order for end-users to initiate the service.
“This simplified service is specifically designed for our customers to quickly set up a new service for their mobile device consumers. This is also a perfect tool to easily test market opportunity for a new service. PiceaMobile enables our B2B customers to strengthen their omnichannel offering and deliver a unified experience across the channels to boost consumer loyalty and new revenue opportunities,” says Pia Kantola, Piceasoft CEO.
If you are interested in extending your mobile device lifecycle solutions with PiceaServices Mobile fill in the form to get a demo of the service.
About Piceasoft Ltd
Piceasoft is a Finnish company, located in Tampere. Since it was founded in 2012, Piceasoft has created a unique set of software solutions to cover the whole lifecycle of mobile devices. These solutions create new business opportunities and enable a cost-efficient service for mobile operators and retail chains. Our innovative products are disrupting mobile device buyback, repair, and recycling business. Our software products are easy to use and offer added value to the end-user, which means better ROI and user satisfaction. In short, we promise to Simplify Your Mobile Life.