Grow Your Business

Discover our solutions: PiceaVolume, PiceaPOS and PiceaOnline products, as well as Certus for secure PC erasure.

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Benefits:
  • New services, revenue streams & upsell opportunities
  • Improved customer experience & in-store productivity
  • Off-the-shelf plugin for major e-commerce platforms
  • Increased customer loyalty & retention
  • Sustainable business growth

Trade-In

  • Take your trade-in service to the next level with optimized end-to-end processes & partner integrations
  • Independently create & customize trade-in experiences & processes
  • Increase profitability by using AI to reduce variance in device valuation 
  • Attract consumers by offering the highest trade-in value through multiple trade-in vendors
  • Improve your conversion rate by providing consumers with immediate & guaranteed trade-in offers
  • Easily create innovative campaigns to drive consumer acquisition & retention for increased device sales 
  • Further engage customers & boost device sales with OEM campaigns
  • Set your own dashboards for analytics & follow up on KPIs for continuous improvement
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Key Features:

Campaign creator to increase footprint in stores & boost device sales
Automatic device identification & AI-driven diagnostics
Data transfer & secure erasure
Automatic & customizable contract creation
Select your own trade-in prices or connect with an integrated trade-in vendor
Apply your existing device grading criteria or create a new one

Self-Support

  • Enhance your service experience to improve efficiency & increase customer satisfaction 
  • Rationalize your support process by offering easy-to-use pre-screening tools for consumers
  • Provide immediate remedies & offer accurate service prices for your customers 
  • Save costs by avoiding NFF cases
  • Increase brand loyalty with a useful self-support tool
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Key Features:

Easy-to-deploy plugin for your website
Automatic device identification & AI-driven self diagnostics
Track and continue support cases from other channels

Warranty & Repair

  • Optimize your warranty & repair services to increase customer satisfaction
  • Efficiently identify critical repair requirements & avoid NFF cases
  • Easily determine if a device is under warranty & verify eligible faults
  • Identify the need for repair on the component level & offer out-of-warranty component replacements
  • Connect with repair service providers to offer instant & accurate costs
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Key Features:

Automatic device identification & AI-driven diagnostics
Connect with repair service providers
Provide immediate remedies to customers

Insurance

  • Connect with insurance service providers to generate new revenue opportunities within the same platform
  • Identify out-of-warranty devices & upsell insurance for new & refurbished devices
  • Create a campaign for regular device health checks to adjust insurance premiums
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Key Features:

Improve service experience with automatic device identification & AI-driven diagnostics
Connect with insurance service providers
Establish a new sustainable revenue stream