PiceaServices OnTheFly is a new and innovative consumer service platform to remotely diagnose the end-user’s phone condition and verify that the device is ready for trade-in, repair or an insurance transaction.
OnTheFly (OTF) products create opportunities for more efficient business processes, better customer service, increased customer loyalty and new revenue generation for companies operating within the mobile smart device sectors.
The solution allows the end customer to perform the verification and diagnostics tests directly, saving time for both the service provider and the end customer and boosting customer loyalty, buyback efficiency and new device sales.
Utilising web technology that makes it easy for the customers to create a branded web service, OnTheFly allows any organisation involved in device lifecycle management to easily integrate current business processes, such as buyback services, call centre device support and retail operations.
Consumers can perform an analysis of the phone condition and make-model recognition themselves anywhere and anytime, using the QR code from our web service in the mobile app.
OnTheFly is a convenient and fast way to check whether the phone is re-usable and ready for a trade-in. Remote diagnostics help to avoid unnecessary repair center deliveries, ultimately saving costs.
PiceaService OTF consists of Diagnostics OnTheFly and Verify OnTheFly. Verify performs checks and make-model recognition to ensure devices are ready for trade-in. Diagnostics analyses the phone condition and need for the repair, and the technology provides a consistent user experience across platforms (Android and iOS).
Jyri Roselius, the CEO, comments “our OnTheFly is a revolutionary development in the buyback sector. OTF streamlines the trade-in process for both the consumer and businesses alike. The new technology extends Piceasoft’s current state-of-art point of sale solutions to be available for anyone to use at home. We are proud that in our short history, we have continually provided software solutions to simplify the mobile life.”
Users can request a sales demonstration of the products through the website https://piceasoft.com/request-a-demo/
Jyri Roselius CEO, Piceasoft Ltd
Mobile: +358 40 530 2601
About Piceasoft Ltd
Piceasoft is a Finnish company, located in Tampere. Since it was founded in 2012, Piceasoft has created a unique set of software solutions to cover the whole lifecycle of mobile devices. These solutions create new business opportunities and enable a cost-efficient service for mobile operators and retail chains. Our innovative products are disrupting mobile device buyback, repair and recycling business. Our software products are easy to use and offer added value to the end user, which means better ROI and user satisfaction. In short, we promise to Simplify Your Mobile Life.