Teknosa, the most widespread technology retail chain in Turkey, has selected PiceaServices Switch to its retail stores to provide new services to their mobile device customers.
With more than 200 million customers per year visiting Teknosa either in stores or online, the company aims to be the sole provider for new technology and wants to be also identified as a qualified service provider. Over the years, Teknosa has been a forerunner in implementing many new innovative services for its customers. To continue to enhance its service experience, Teknosa will deploy first PiceaSwitch in 60 stores and have plans to expand all over Turkey.
PiceaServices Switch, the state-of-the content transfer solution on the market, enables easy transfer of personal data between any two mobile devices across platforms. By deploying PiceaSwitch, Teknosa can extend their service offering in stores and generate new revenue opportunities. The PiceaSwitch application also helps to enhance customer satisfaction and loyalty.
“Our goal is to constantly develop new services to our mobile device customers. Based on our experiences with PiceaServices Switch and seeing the success already in our stores, we’re confident this will have a positive impact on customer loyalty, higher retention and increased revenues,” says Mustafa Çelik, IT Infrastructure Manager from Teknosa.
“We are very pleased to enter the Turkish market and co-operate with Teknosa. Teknosa’s selection of PiceaServices represents another real vote of confidence for our in-store solutions and ability to add value for our customers,” says Juha Röyskö, Sales Director at Piceasoft.
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Jyri Roselius CEO, Piceasoft
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About Piceasoft Ltd
Piceasoft is a Finnish company, located in Tampere. Since it was founded in 2012, Piceasoft has created a unique set of software solutions to cover the whole lifecycle of mobile devices. These solutions create new business opportunities and enable a cost-efficient service for mobile operators and retail chains. Our innovative products are disrupting mobile device buyback, repair and recycling business. Our software products are easy to use and offer added value to the end user, which means better ROI and user satisfaction. In short, we promise to Simplify Your Mobile Life.