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WIND Hellas selects Piceasoft point of sale applications to drive customer satisfaction in its stores

Piceasoft and WIND Hellas*, a leading telecommunications operator in Greece, have signed an agreement to deploy PiceaServices Switch, Diagnostics and Eraser in WIND Stores. WIND Hellas, which services more than 4.5 million customers, is one of the largest telecom operators in Greece, offering a full range of telecommunications services: from fixed-line and mobile telephony, broadband services and ICT solutions.

Piceasoft’s market leading point of sale applications provide opportunities for WIND to offer new services, increase customer satisfaction and drive revenue growth in its stores. Mobile device condition can be easily analysed with PiceaServices Diagnostics. Content can be transferred to a new phone with PiceaServices Switch and all personal data from the old device can be securely erased with an ADISA certified PiceaServices Eraser ensuring peace of mind for both store personnel and the consumers.

Piceasoft was chosen due to its proven customer satisfaction and commitment to its customers. Piceasoft’s expertise in mobile device lifecycle software and innovative solutions for omnichannel offerings validated the decision.

“After thorough evaluation and comprehensive testing of various vendors’ solutions, we selected Piceasoft because they offer complete range of software tools we need today and, in the future to enhance customer service and experience,” Christoforos Bozatzidis, Retail Sales, Marketing & Development Director at WIND Hellas says.

“We are very excited to co-operate with WIND and look forward to jointly generate new business opportunities for growth and success in their store operations,” says Juha Röyskö, Sales Director at Piceasoft.

* The “WIND” mark & logo are registered trademarks of the company “WIND Tre S.p.A” and are used by “WIND Hellas Telecommunications S.A.” under a license agreement. All specifications are subject to change without notice.

For any inquiry about Piceasoft please contact:

Jyri Roselius CEO, Piceasoft Ltd
Mobile: +358 40 530 2601

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About Piceasoft Ltd
Piceasoft is a Finnish company, located in Tampere. Since it was founded in 2012, Piceasoft has created a unique set of software solutions to cover the whole lifecycle of mobile devices. These solutions create new business opportunities and enable a cost-efficient service for mobile operators and retail chains. Our innovative products are disrupting mobile device buyback, repair and recycling business. Our software products are easy to use and offer added value to the end user, which means better ROI and user satisfaction. In short, we promise to Simplify Your Mobile Life.