Diagnostics OnTheFly

  • 1

    Fully automated remote testing procedure delivered via an easy to use app.

  • 2

    Generate instant and accurate cost estimation.

  • 3

    Fully brandable and customizable consumer service.

  • 4

    Removes the need for any customer managed infrastructure.

Diagnostics OnTheFly
Diagnostics OnTheFly

Instant Remote Device Diagnostics

Diagnostics OnTheFly helps to improve customer service by offering instant remote device diagnostics without the need to visit a repair centre or mail in a device.

A single operator or retail store representative can process multiple customers at the same time through a customer led device diagnostic check. This allows the end user to run diagnostics and receive advice, repair cost estimation and support without the device ever leaving their hands.

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