Picea® Diagnostics
Comprehensive Mobile Device Diagnostics

  • 1

    Fast and simple diagnostics process.

  • 2

    Identify phone SW and HW issues.

  • 3

    Extensive repair functions for apps and content management.

  • 4

    Full audit trail to verify and prove proper device handling.

  • 5

    Helps to avoid No Fault Found (NFF) returns and unnecessary repair centre deliveries.

  • 6

    No locked or stolen phones in your buyback pipeline.

  • 7

    Automatic screen grading using AI.

Mobile Device Diagnostics


  • 1Avoid No Fault Found NFF

  • 2Solve phone issues quickly and increase customer satisfaction, avoiding unnecessary service breaks

  • 3Cost savings when the potential issues can be solved without repair


  • 1Fast and easy diagnostics to confirming the needed repairs

  • 2Reporting history provides confidence that the phone is fully functioning after the repair


  • 1Fast and easy diagnostics can be carried out in multichannel to avoid intaking faulty phones (NFF)

  • 2Have confidence in the phone's full functionality during the resell

  • 3Provide more confidence to the customers


Comprehensive Diagnostics

Diagnostics provides automatic and extensive mobile device testing, including device grading with minimum human interaction. It features fully automated, user-assisted test cases, and software analysis within 2-3 minutes per device. Diagnostics helps retail stores avoid No Fault Found returns and unnecessary repair center deliveries.

Device Diagnostics can be enhanced with

AI-powered solutions.