Picea® Diagnostics

  • 1

    Fast and simple diagnostics process.

  • 2

    Identify phone SW and HW issues.

  • 3

    Extensive repair functions for apps and content management.

  • 4

    Full audit trail to verify and prove proper device handling.

  • 5

    Helps to avoid No Fault Found (NFF) returns and unnecessary repair centre deliveries.

  • 6

    No locked or stolen phones in your buyback pipeline.

Diagnostics

RETAIL & TELECOM OPERATOR STORES

  • 1Avoid No Fault Found NFF

  • 2Solve phone issues quickly and increase customer satisfaction, avoiding unnecessary service breaks

  • 3Cost savings when the potential issues can be solved without repair

REPAIR

  • 1Fast and easy diagnostics to confirming the needed repairs

  • 2Reporting history provides confidence that the phone is fully functioning after the repair

RECYCLERS & TRADE-in VENDORS

  • 1Fast and easy diagnostics can be carried out in multichannel to avoid intaking faulty phones (NFF)

  • 2Have confidence in the phone's full functionality during the resell

  • 3Provide more confidence to the customers

Diagnostics

Comprehensive Diagnostics

Diagnostics provides automatic and extensive mobile device testing, including device grading with minimum human interaction. It features fully automated, user-assisted test cases, and software analysis within 2-3 minutes per device. Diagnostics helps retail stores avoid No Fault Found returns and unnecessary repair center deliveries.