Fast and simple diagnostics process.
Identify phone SW and HW issues.
Extensive repair functions for apps and content management.
Full audit trail to verify and prove proper device handling.
Helps to avoid No Fault Found (NFF) returns and unnecessary repair centre deliveries.
No locked or stolen phones in your buyback pipeline.
RETAIL & TELECOM OPERATOR STORES
1Avoid No Fault Found NFF
2Solve phone issues quickly and increase customer satisfaction, avoiding unnecessary service breaks
3Cost savings when the potential issues can be solved without repair
1Fast and easy diagnostics to confirming the needed repairs
2Reporting history provides confidence that the phone is fully functioning after the repair
RECYCLERS & TRADE-in VENDORS
1Fast and easy diagnostics can be carried out in multichannel to avoid intaking faulty phones (NFF)
2Have confidence in the phone's full functionality during the resell
3Provide more confidence to the customers
Diagnostics provides automatic and extensive mobile device testing, including device grading with minimum human interaction. It features fully automated, user-assisted test cases, and software analysis within 2-3 minutes per device. Diagnostics helps retail stores avoid No Fault Found returns and unnecessary repair center deliveries.