How to effectively help prevent NFF repairs for mobile devices

Consumers returning non-defective mobile devices for repair pose a significant challenge for mobile operators, retailers, and repair companies. Consumers perceive…

13 August 2024

Enhancing service experiences with a troubleshooting assistant in consumer’s pocket: The value of self-support for mobile devices

Mobile devices are integral to consumers’ lives, keeping them connected, informed, and entertained. But what happens when issues arise? Self-support…

9 July 2024
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Ensuring Information Security at Piceasoft: The Role of ISO 27001 Certification

Piceasoft is a company that takes information security and data privacy seriously. The company operates with demanding B2B customers globally…

28 June 2024
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Piceasoft appoints Mikko Järvinen as Chief Operating Officer

Piceasoft, a leading provider of mobile device lifecycle solutions, is pleased to announce Mikko Järvinen’s appointment as Chief Operating Officer…

20 June 2024
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Piceasoft’s new AI-powered self-service promotes mobile device circularity by bringing troubleshooting assistant to your pocket

The addition of new AI-powered self-service features to Piceasoft’s mobile device circularity platform allows consumers to easily and accurately assess…

18 June 2024
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Effortless mobile device trade-in online: Accurate assessments without compromising consumer convenience

Accurate mobile device assessment is vital for fair trade-ins and customer trust. But can online trade-ins be made easy for…

11 June 2024
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PiceaVolume Workflows: Achieving More in Less Time

When previously owned mobile devices are bought back via trade-in programs, the old devices end up at a device processing…

15 May 2024
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Enhancing Mobile Operator and Retailer Apps with Trade-In Capabilities: A Win-Win for Businesses and Users

Trade-in programs have long been recognized for their benefits to consumers, offering a convenient way to upgrade to the latest…

25 April 2024