What is PiceaServices Data?
PiceaServices Data comprises of several solutions to boost the efficiency of your mobile device lifecycle services and to create new business opportunities.
Why PiceaServices Data?
Unlock insights with data and add more value to your services. Learn the behavior patterns of your customers and identify areas to improve and grow your business.
Who benefits from PiceaServices Data?
Anyone using Piceasoft’s solutions and requiring detailed mobile device information. Regardless of the touchpoint, PiceaServices Data supports the omnichannel journey of your mobile device customers.
Picea® Device Data
Add value with mobile device data
Device Data covers detailed and validated information on 10 000 individual device models and is available via the Device Data API. Save costs and automatically retrieve comprehensive details of mobile device properties and technical information into your own systems, such as e-commerce sites or ERP.
Improve customer service & process efficiency
PiceaHistory provides visibility to a mobile device operation’s history across all touchpoints. Improve customer service and process efficiency by checking service records of a mobile device whether they were performed at home, point of sale, or warehouse.
Picea® AI-Powered Diagnostics
Grade screen condition automatically
The AI-Powered Screen Grading leverages the power of artificial intelligence to automatically analyze and classify damages on the mobile device screen. The module is available within PiceaDiagnostics and PiceaMobile. It provides more efficient screen condition analysis, reduces subjectivity and variance in screen grading, and improves the customer experience.
PiceaServices Data helps you to create new business opportunities and identify where to focus your efforts to improve customer service and grow your business.
- Improve business processes and create new business opportunities
- Increase revenue by spotting up-sell opportunities
- Get to know behavior patterns of mobile device consumers
- Get powerful insights to retain customers and improve customer service
- Take action on fact-based mobile device usage data
- Save costs and streamline information handling processes by automatically retrieving mobile device information to your own systems
- Improve service efficiency and customer experience