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How to efficiently process a large number of mobile devices

Recyclers processing a large number of mobile devices look for operational efficiency and ease of use. There are several ways in which efficiency at recycling hubs can be optimized. Using an efficient mobile device solution is one of them.

PiceaVolume

 

Picea® Services Volume is designed to be a flexible and easy-to-use solution that makes recycling a large number of mobile devices more efficient. Here are a few tips on how efficiency can be further improved.

Get visibility to incoming trade-ins while devices are still at the point of sale

When consumers trade in their smartphones at the point of sale, the traded devices end up in recycling centres, where devices are refurbished and resold back to the second-hand market. The faster the process and ability to resell the used devices, the better for the recycler.

When Piceasoft omnichannel trade-in solution is used on mobile, online or at the point of sale, recyclers can be sure that the devices are diagnosed, and device locks are already removed prior to arriving at the warehouse. Details of traded device information are recorded in Piceasoft cloud-based reporting and immediately available to the recycling partner. Recycler knows the condition of traded devices before the devices are even received at the warehouse. This enables them to resell the devices even faster.

When the trade-in value is based on the make and model recognition, device diagnostics and grading, an accurate and fair trade-in value is ensured for the consumer, but also for the trade-in vendor.

Save time and effort with efficient workflow

PiceaVolume provides make-model recognition, device diagnostics and secure content wipe in one user flow.

The process can further be streamlined by configuring the workflows to fit the customer’s own process and to perform only the necessary operations for the devices. This makes the operator’s job easier and more efficient. With flexible integration options and APIs, the solution is easy to integrate into the own ERP or CRM system.

Our omnichannel solutions detect active user accounts and ensure the devices can be reused. In an ideal case, all user accounts and locks are already removed before the devices are received at the recycling facility.

PiceaVolume supports also automatic user account detection, such as: Find My checks in Apple iOS/iPadOS, Google account checks in Android devices, Samsung account checks in Samsung’s Android devices and Huawei account checks in Huawei’s devices without Google services.

Diagnostics provides automatic and extensive mobile device testing. You can set the order of test sets in Volume workflows to meet your own needs. For example, you can select which test sets are run in priority order especially when you want to specify, that some specific faults found in devices cause testing to stop. For instance, when diagnostics detect a broken button, diagnostics testing can be stopped based on the failure and the device can be moved to the repair line.

PiceaVolume supports more than 70 fully automated and user-assisted test cases. Also, visual inspection and grading can be performed to complement the device condition analysis.

PiceaVolume lets users choose out of various data erasing methods and it is possible to erase 500 Android and iOS devices per hour with one PC and improve workflow efficiency and achieve cost savings in the process.

Windows itself does not limit how many devices can be connected at the same time. The supported maximum number of devices connected simultaneously is defined by a USB host controller and a USB driver version in the user’s system. The USB standard defines a maximum of 127 devices per one USB controller and there can be several USB controllers in one Windows PC.

Use automated tasks

Automated tasks in the device handling workflow speed up the process and minimize human errors.

For example, Android devices can be automatically activated and enabled with USB debugging mode using an NFC tag in Volume. This can reduce setup time as much as 90%, which further increases the number of devices that your operators can process hourly and save salary costs. As the setup process is the same for all Android device models it also makes it easier to train other users to use this feature.

Apple iOS devices, in turn, can be efficiently set up through automated Wi-Fi activation that saves many manual steps from the operator and can speed up the process extensively.

Automatic iOS app trust authentication makes operators’ jobs easier and faster when diagnosing iPhones or iPads.

Ensure peace of mind with certified data erasing

ADISA-certified Piceasoft erasing technology ensures that no personal user data remains on mobile devices and that the devices can be reused with complete peace of mind. The solution is compliant with data protection regulations such as NIST, EU GDPR, and R2.

Customize the workflow to fit your needs

Volume workflows can be managed and customized through Product Management Console (PMC), where the settings can easily be configured per each installation. With 24/7 real-time access, this unified web-based portal gives you control when it suits you the best.

Are you interested in deploying PiceaServices Volume into your operations? We offer you a fully-functional trial of our products so you can try them yourself. Request your trial from here.

To learn more visit:
Website: www.piceasoft.com
LinkedIn: https://www.linkedin.com/company/piceasoft
Twitter: https://twitter.com/piceasoft

About Piceasoft

Piceasoft is a Finnish company, located in Tampere. Since it was founded in 2012, Piceasoft has created a unique set of software solutions to cover the whole lifecycle of mobile devices. These solutions create new business opportunities and enable a cost-efficient service for mobile operators and retail chains. Our innovative products are disrupting the mobile device buyback, repair, and recycling business. Our software products are easy to use and offer added value to the end-user, which means better ROI and user satisfaction. In short, we promise to Simplify Your Mobile Life.